Seven-day re-work window
After every job, you have seven days to review the results. If you notice anything that was missed or does not meet your expectations, contact us within that window.
Our commitment
The seven-day no-nonsense policy.
With every cleaning job comes our seven-day no-nonsense policy. If you are not fully satisfied with our work, let us know within seven days and we will correct the problem, no questions asked. No cost to you.
What the guarantee means
Four things that are always true
No questions asked
We do not interrogate you about why something is wrong. If you say it needs fixing, we schedule a return and we fix it. No awkward conversations.
No additional cost
Return visits to correct work are entirely at our cost. You pay only for the service you agreed to — nothing extra for fixing something that should have been right the first time.
Built for long-term trust
Our 98% client retention rate exists because we stand behind what we do. Homeowners keep coming back because they know issues get resolved without drama.
The full policy
How we back every job
Photo documentation
We photograph every job before and after. If there is ever a question about what was cleaned and what was not, we have the record. These photos are shared with you directly after every service.
You approve before we leave
We do a walkthrough with you at the end of every job. If you see something that needs correcting while we are still on-site, we fix it before we pack up — no return trip needed.
In-house team accountability
Because every person on our team is a direct GFC employee, we can hold our crew accountable in ways that companies using subcontractors cannot. If something goes wrong, there is a person responsible.
Invoice after satisfaction
We do not invoice until the job is complete and you have had the chance to review the work. That means you are not paying for results you have not seen.
Something not right?
We will come back and fix it.
If you notice anything within seven days of your service that does not meet your expectations, contact us. We will schedule a return visit at no cost to you.
Contact us within 7 days
We schedule a return visit
Work corrected at no charge
No questions, no arguments
Proof in practice
What homeowners say
What Homeowners Say About Glass First Class
Backed by our guarantee
Book with zero risk
Every booking comes with our seven-day re-work guarantee. Get a free quote today and we will get back to you the same business day.